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RYORI Terms and Conditions

Effective Date: August 10, 2026

These Terms and Conditions (the “Terms”) govern access to and use of the RYORI restaurant management platform, applications, offline software, websites, dashboards, and related support services (collectively, the “Service”) provided by ALTTOS INNOVATIONS CORP. (“ALTTOS,” “RYORI,” “we,” “us,” or “our”). These Terms apply only to restaurants, food businesses, and their authorized representatives (“Restaurant,” “you,” or “your”).

By creating an account, selecting a plan, paying an invoice, installing or using the Service, or clicking an acceptance button, you confirm that you are authorized to bind the Restaurant and agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and Business Use

You must be at least 18 years old and legally capable of entering into a contract. If you act for a company, partnership, sole proprietorship, or other organization, you represent that you have authority to bind it. RYORI is offered for lawful business use and is not intended as a personal consumer account.

2. The Service

RYORI may provide point-of-sale functions, dining-order functions, menu management, inventory, attendance, reports, QR ordering, promotions, reviews and rewards, cloud synchronization, dashboards, and other features depending on the selected plan and supported device.

Features may differ by plan, platform, version, location, connectivity, or device. Beta, trial, or preview features may be changed or withdrawn at any time and may be less reliable than generally available features.

3. Accounts and Authorized Users

You must provide accurate registration, billing, branch, and contact information and keep it current. You are responsible for:

  • controlling access by owners, managers, cashiers, and other authorized users;
  • safeguarding login credentials and devices;
  • assigning appropriate permissions;
  • promptly removing access for persons who are no longer authorized; and
  • all activity conducted through your account unless caused directly by our breach of these Terms.

Notify us promptly at plgd.alttos@gmail.com if you suspect unauthorized access. You may not share an account with another independent business or impersonate another person or entity.

4. Plans and VAT-Inclusive Pricing

Current standard plans are described below. All stated prices are in Philippine pesos and are inclusive of VAT.

4.1 Free Plan

The Free Plan includes basic POS, dine-in ordering, menu entries without automatic quantity deduction, basic sales reports, one device, up to 10 menus, and up to 10 items per menu. It does not include cloud backup or a remote dashboard. Free features and limits may change with 30 days’ notice, except where an immediate change is reasonably required for security, law, abuse prevention, or technical integrity.

4.2 Offline Lifetime Plan

The Offline Lifetime Plan costs ₱10,000 per registered device and includes the Free Plan features plus pictures, basic inventory, reports, and menu capacity limited by the registered device’s storage.

“Lifetime” means a perpetual license for the supported version of the offline software on the registered device; it does not mean the lifetime of the Restaurant, user, device, or ALTTOS. Unless expressly stated in writing, it does not include cloud services, future paid modules, major-version upgrades, third-party costs, replacement hardware, or indefinite support for obsolete operating systems or devices.

The license is assigned to one device at a time. On a replacement device, we may transfer eligible menu information, menu images, store configuration, and basic account/authentication configuration. We do not transfer order or transaction history. Standard transfer fees are:

  • ₱500 for eligible transfer data up to 500 MB;
  • ₱1,000 for eligible transfer data from 501 MB to 2 GB; and
  • a written quotation, approved by you before work starts, for eligible data above 2 GB or for exceptional recovery work.

Transfer depends on the source data being readable and compatible. We do not guarantee recovery from a lost, corrupted, inaccessible, modified, or unsupported device. We may require proof of ownership and may deactivate the old device license when the transfer is completed.

4.3 Core Plan

The Core Plan costs ₱1,499 per branch per month and includes the Offline Lifetime features plus cloud synchronization, ingredient-level inventory, and basic attendance, subject to current feature descriptions.

4.4 Growth Plan

The Growth Plan costs ₱2,499 per branch per month and includes the Core Plan features plus QR ordering, advanced reports, promotions, advanced inventory, and reviews and rewards features, subject to current feature descriptions.

4.5 Usage-Based Plan

The Usage-Based Plan costs ₱499 per month plus ₱8 for each completed order, capped at ₱2,499 per monthly billing cycle. Only an order marked completed in RYORI is billable. Draft, pending, rejected, and cancelled orders are not billable. If a completed order is later reversed, corrected, refunded, or disputed, it remains billable unless ALTTOS determines that the completion resulted from a verified system error.

4.6 Custom Services

Implementation, data migration, training, integrations, custom development, on-site work, and other services not expressly included in a plan may require a separate quotation or agreement.

5. Billing, Renewal, Taxes, and Payment

Paid monthly plans renew each month until cancelled. You authorize us and our payment providers, where applicable, to charge the agreed fees. Invoices are payable on the stated due date. You must promptly report billing questions.

Monthly fees are based on the selected plan and number of subscribed branches. A branch is a separately operated restaurant location configured in RYORI. Fees already paid are non-refundable except where required by law, expressly stated in these Terms, or approved by ALTTOS in writing.

6. Late Payment and Suspension

If payment is overdue, you have a seven-day grace period from the due date. After that period, we may restrict cloud synchronization, dashboards, premium features, support, or account access until all overdue amounts are paid. Suspension does not erase amounts already due and does not automatically cancel the subscription.

We will use reasonable efforts to notify you before a billing suspension. We may suspend immediately for fraud, unlawful conduct, material security risk, abuse, or conduct that threatens the Service or other users.

7. Price and Feature Changes

We may change paid-plan prices, plan limits, or included features by giving at least 30 days’ notice through email, the Service, an invoice, or another reasonable channel. A price increase will apply no earlier than the next billing cycle after the notice period. If you do not accept a material change, you may cancel before it takes effect.

Changes required immediately by law, security, third-party platform rules, or urgent technical conditions may take effect sooner, with notice when reasonably practicable.

8. Cancellation and Termination

You may cancel a monthly plan at any time. Cancellation takes effect at the end of the current paid billing period, and you may continue using paid features until then unless the account is suspended for another reason. Partial billing periods are not refunded.

We may terminate or suspend access if you materially breach these Terms and do not cure the breach within a reasonable period after notice, or immediately where the breach cannot reasonably be cured, involves fraud or illegality, creates a material security risk, or harms the Service or another person.

The Offline Lifetime license may be terminated for material license misuse, unauthorized copying or resale, circumvention of device controls, or unlawful use. Termination does not entitle you to a refund where the termination results from your breach.

9. Data Export and Account Closure

Before or within the applicable retention period after cancellation, you may request an available export of Restaurant Data. Export format and scope depend on the plan, system capability, and technical feasibility. Custom formatting or migration may incur a disclosed fee.

After termination or cancellation, Restaurant Data scheduled for deletion will generally be retained for up to 90 days to permit recovery or export and will then be deleted or anonymized, subject to backups, legal obligations, fraud prevention, dispute resolution, accounting requirements, and legitimate security needs. You are responsible for requesting and securely storing any required export before deletion.

10. Restaurant Data and Responsibilities

“Restaurant Data” includes store details, menu information, inventory records, staff operational records, orders, payment references, analytics, customer emails and phone numbers, and other information submitted to or generated through the Restaurant’s use of RYORI.

As between the parties, you retain your rights in Restaurant Data. You authorize ALTTOS and its service providers to host, copy, transmit, organize, analyze, back up, and otherwise process Restaurant Data as necessary to provide, secure, support, and improve the Service, comply with law, and enforce these Terms.

You are responsible for the legality, accuracy, quality, and integrity of Restaurant Data and for your instructions regarding it. You must:

  • provide customers and other data subjects with an appropriate privacy notice;
  • obtain consent or establish another lawful basis where required;
  • collect only data reasonably necessary for legitimate restaurant operations;
  • respond to data-subject requests for which you are responsible;
  • maintain lawful menu descriptions, prices, taxes, receipts, promotions, and business records; and
  • avoid entering sensitive personal information unless a supported feature genuinely requires it and lawful safeguards are in place.

RYORI does not require staff personal data for ordinary staff-role access. You should use role labels or other non-personal identifiers where practical.

11. Acceptable Use

You may not:

  • use the Service unlawfully, fraudulently, or deceptively;
  • upload malicious code or attempt unauthorized access;
  • probe, disrupt, overload, reverse engineer, copy, resell, sublicense, or circumvent Service or device controls except as permitted by law;
  • use RYORI to infringe privacy, intellectual-property, consumer, employment, or other rights;
  • alter records to evade valid charges;
  • use automated extraction or scraping that burdens the Service; or
  • permit a competitor or unauthorized third party to access non-public Service functionality for benchmarking or replication.

12. Restaurant Operations and Compliance

You remain solely responsible for operating the Restaurant, including food safety, permits, licenses, taxation, employee management, pricing, product availability, order acceptance, fulfillment, refunds, customer service, and compliance with applicable laws. RYORI is a technology tool and does not operate, manage, endorse, or guarantee the Restaurant or its food and services.

You should independently verify critical totals, stock levels, tax treatment, payment status, and reports before relying on them for legal, accounting, payroll, safety, or financial decisions.

13. Payments and Third-Party Services

Payment references stored in RYORI may confirm information provided by a payment channel but do not guarantee settlement, reversibility, fraud status, or availability of funds. Unless expressly agreed otherwise, ALTTOS is not a bank, e-money issuer, payment processor, or escrow provider.

The Service may depend on third-party platforms, networks, app stores, devices, internet providers, Amazon Web Services (AWS), and Google Firebase. Third-party services may be governed by their own terms and may experience changes or interruptions outside our control. We remain responsible for selecting and overseeing our processors as required by applicable law, but we do not guarantee uninterrupted third-party availability.

14. Offline Use, Synchronization, and Backups

Offline functions may continue without internet access, but some features require connectivity. Synchronization may be delayed or may produce conflicts if devices remain offline, device clocks are inaccurate, users edit the same record, storage is full, software is outdated, or a device is damaged.

You must maintain suitable devices, power, connectivity, access controls, and any local backups required by your plan. The Free and Offline Lifetime Plans do not include cloud backup unless separately stated. You should export or back up business-critical records regularly.

15. Intellectual Property

RYORI, its software, interfaces, branding, documentation, designs, reports, and underlying technology are owned by or licensed to ALTTOS and are protected by applicable laws. Subject to payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal restaurant operations during the applicable subscription or license term.

You grant us a limited right to use your names, logos, menus, images, and other Restaurant Data only as needed to provide the Service or as separately authorized by you. We will not publicly identify your Restaurant as a customer for marketing without permission.

Feedback may be used by ALTTOS without restriction or payment, provided we do not publicly attribute confidential feedback to you without permission.

16. Confidentiality

Each party must use reasonable care to protect the other party’s non-public business, technical, security, and commercial information and may use it only for the relationship under these Terms. This duty does not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received without restriction. Disclosure may be made when required by law after notice where legally permitted.

17. Security

ALTTOS will use reasonable organizational, physical, and technical safeguards appropriate to the nature of the Service and data. No system is completely secure or error-free. You are responsible for endpoint security, authorized access, secure passwords, timely updates, and notifying us of suspected incidents.

18. Service Availability and Changes

We aim to keep the Service available but do not promise uninterrupted or error-free operation. Maintenance, connectivity, device issues, third-party failures, emergencies, security events, and force-majeure events may affect availability. We may modify or discontinue features, while providing advance notice for material reductions to paid features when reasonably practicable.

19. Warranties and Disclaimers

Each party represents that it has authority to enter into these Terms. Except for express commitments in these Terms and to the maximum extent permitted by law, the Service is provided “as is” and “as available.” ALTTOS disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.

We do not warrant that reports, forecasts, inventory levels, synchronization results, or calculations will always be complete or suitable for your accounting, tax, regulatory, safety, or business decisions. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

20. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, or business interruption, arising from these Terms or the Service, even if advised of the possibility.

To the maximum extent permitted by law, ALTTOS’s total aggregate liability arising from the Service during any 12-month period will not exceed the greater of ₱10,000 or the fees paid by the Restaurant to ALTTOS for the affected Service during the six months immediately before the event giving rise to the claim.

These limits do not apply to fraud, willful misconduct, gross negligence, breach of confidentiality, infringement or misuse of intellectual property, data-protection liability that cannot lawfully be limited, payment obligations, or liability that applicable law does not permit the parties to exclude or limit.

21. Indemnity

To the extent permitted by law, you will defend and indemnify ALTTOS and its directors, officers, employees, and contractors against third-party claims, damages, penalties, and reasonable costs arising from your Restaurant’s food, operations, unlawful content or data, violation of law, infringement of third-party rights, misuse of the Service, or breach of these Terms. This obligation does not apply to the extent a claim was caused by ALTTOS’s breach, negligence, or willful misconduct.

22. Notices

We may send operational or legal notices to the email address registered to your account, display them in RYORI, or include them in an invoice. Notices are considered received when sent or displayed, subject to applicable law. You must keep your contact information current.

Questions and formal notices to ALTTOS may be sent to:

ALTTOS INNOVATIONS CORP.

P4B69L3 Deca Homes, Tugbok, Davao City, Philippines 8000

Email: plgd.alttos@gmail.com

23. Governing Law and Disputes

These Terms are governed by the laws of the Republic of the Philippines. Before filing a case, the parties will attempt in good faith to resolve the dispute through written notice and discussion for at least 30 days, unless urgent injunctive relief is reasonably necessary.

Subject to applicable law and rules on jurisdiction and venue, disputes that cannot be resolved informally will be submitted to the appropriate courts of Davao City, Philippines. Nothing prevents either party from seeking relief from a government regulator or tribunal with lawful authority.

24. Changes to These Terms

We may update these Terms. For material changes, we will provide at least 30 days’ notice unless a shorter period is reasonably required by law, security, fraud prevention, or urgent technical conditions. Continued use after the effective date of updated Terms constitutes acceptance. If you do not agree to a material update, you may cancel before it takes effect.

25. General Terms

Neither party may assign these Terms without the other party’s consent, except that ALTTOS may assign them in connection with a merger, corporate reorganization, financing, or sale of all or substantially all relevant assets, provided the assignee assumes the obligations.

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations already due. Failure to enforce a provision is not a waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. These Terms, the Privacy Policy, the selected order or plan, and any signed written addendum form the entire agreement regarding the Service. If they conflict, a signed addendum controls, followed by the order or plan, these Terms, and the Privacy Policy.

Electronic acceptance and records are valid to the extent permitted by the Philippine Electronic Commerce Act and other applicable law.

26. Contact

For account, billing, or support questions, contact plgd.alttos@gmail.com.